SYDCB · Team Portal

Updated

🚀 Open OPERA Cloud

Log in to the live system or practise in Training
👋 New to OPERA Cloud?

Don't worry about learning it all at once

  1. Open OPERA Cloud and sign in with IHG SSO + your Merlin ID.
  2. Learn the handful of tasks you use in your role.
  3. Use the Quick Guides below whenever you need a reminder.
  4. Ask if you're unsure — we're all still learning.

Jump straight to your area:

⚡ Quick Guides — What do you need help with?

One tap opens the how-to

🎥 How-To Videos

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📄 Guides & Cheat Sheets

IHG login You must be signed in with your IHG email to open these.

🎓 Full OPERA Cloud Training

Oracle MyLearn · certification
Activate your account

Oracle MyLearn — the complete training library

You should have received a welcome email from Oracle Training and Certification confirming your Oracle Hospitality OPERA Learning Subscription. Activate your Oracle learning account to open the full digital learning library.

  1. Open the welcome email from Oracle Training and Certification.
  2. Click the MyLearn link provided in the email.
  3. Create an Oracle account — or sign in — using your work email address.
  4. If you don't already have an Oracle account, you'll be prompted to create an Oracle SSO account. This becomes your login for Oracle Digital Learning / MyLearn.
  5. Once activated, you'll have access to the full OPERA Cloud training library.

Note Training is grouped by department and role — focus first on the modules most relevant to your area. If you haven't received the Oracle welcome email, or have any issues activating your account, please let your manager or IT know.

Step-by-step activation walkthrough

🔐 Can't Access Something?

Request access · check your role

IHG login Access requests go through ServiceNow and must include your Merlin ID and the role you need — see the User Access Guidance. These links require your IHG email.

🆘 Need Help?

During your shift, ask

Not sure if it's a system problem or a process question? Ask us first — we're all building confidence with OPERA Cloud.